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September 29, 2024
One approach that has gained significant traction in addressing these concerns is the implementation of standardized work. While standardized work has long been recognized as a tool for improving operational processes, its role in training and workforce development is equally transformative.
Toyota, a global leader in lean manufacturing, utilizes standardized work extensively in its operations. Through the Toyota Production System (TPS), the company has established standardized procedures across all production lines, ensuring efficiency and skill development. Every worker at Toyota is trained using standardized work instructions, allowing them to understand the tasks clearly and execute them with precision.
This system not only improves training but also facilitates cross-training, enabling Toyota employees to switch between roles efficiently while maintaining high-quality output. The result is a workforce that is skilled, adaptable, and consistently improving.
This blog explores how standardized work enhances workforce training. Let’s delve into how this approach is reshaping the landscape of workforce development in manufacturing
Workforce training is one of the most critical areas in which standardized work makes an impact. Traditional training approaches can be inconsistent, depending heavily on who delivers the training. Standardized work provides a structured approach that helps ensure all employees receive the same, clear instructions for their tasks.
1. Clear and Consistent Guidelines: Employees receive well-documented, step-by-step instructions, making training consistent across the entire workforce. This consistency eliminates confusion and minimizes errors caused by subjective interpretations or varied training styles. These guidelines also make it easier for employees to understand their roles and responsibilities, promoting a seamless transition from training to independent task performance.
2. Faster Learning Curve: Employees can follow standardized instructions, allowing them to grasp the necessary skills faster. Since the learning process is more structured, employees can focus directly on mastering the steps, rather than trying to figure out the process on their own. This reduces the overall training period, allowing employees to become productive more quickly.
Example: In a car manufacturing plant, new employees tasked with assembling doors can quickly learn the process by following standardized instructions that highlight each tool, part, and action needed. This reduces the time spent in training from weeks to days, allowing new hires to contribute to production faster.
3. On-the-Job Reference: When workers are unsure about a step or procedure, they can consult the standardized instructions to clarify the task, preventing errors that could result in production delays or quality issues. Additionally, on-the-job reference materials help refresh employees’ knowledge and skills, especially if they haven’t performed a specific task in a while.
4. Reduced Training Costs: With standardized work instructions, there is less reliance on experienced employees to provide hands-on, time-consuming one-on-one training to new hires. Instead, the training process becomes more efficient, requiring fewer resources and less time. As a result, businesses can significantly reduce the cost associated with training.
Beyond initial training, standardized work fosters continuous skill development. As employees become familiar with standardized procedures, they build on their existing knowledge and continuously improve their efficiency and precision. This ongoing development helps employees adapt to changes in processes or technologies over time.
1. Focus on Best Practices: Standardized work incorporates the most efficient and safest methods, ensuring employees learn to perform tasks using industry best practices. This approach reduces variation in how tasks are performed, leading to improved quality, efficiency, and safety.
2. Opportunities for Cross-Training: Standardized documentation allows workers to easily learn new tasks, facilitating cross-training and skill versatility. This versatility allows employees to adapt quickly to different tasks, increasing workforce flexibility and making it easier to fill gaps in staffing or address production bottlenecks. Cross-training has been enhanced by standardized work, leading to a 15-20% reduction in labor costs as employees can quickly switch between roles.
3. Continuous Improvement: As processes are improved and updated, employees stay current with the latest techniques and tools. This ensures that employees are always learning and adapting to industry advancements, keeping their skills relevant and in line with evolving business needs.
Onboarding new employees in a manufacturing environment is often a time-consuming and resource-intensive process. Standardized work plays a critical role in reducing onboarding time by providing new employees with the exact instructions they need to follow from day one. Standardized work has been found to reduce the onboarding time for new employees by up to 40%. A 2023 survey by the Lean Enterprise Institute reported that businesses using standardized work instructions reduced the onboarding period from 10 weeks to as little as 6 weeks.
1. Immediate Clarity: New employees are given a clear understanding of their tasks from the start. By removing ambiguity, standardized work ensures that new employees are confident in their roles, fostering a smoother onboarding process and reducing initial training time.
2. Minimized Errors: With precise instructions available, new employees make fewer mistakes, leading to higher productivity early in their employment. This leads to higher-quality output and reduces the need for rework, boosting productivity and employee confidence early in their tenure.
3. Quicker Productivity: New workers can perform tasks independently faster, reducing the time it takes for them to contribute fully to the production line. This not only boosts overall operational efficiency but also shortens the time to generate a return on investment from hiring new workers.
In the manufacturing industry, workforce development is a key driver of success, and standardized work is an invaluable tool in this journey. Companies utilizing standardized work have seen a 30-50% reduction in training time for new employees. Therefore, by providing consistent training, fostering continuous skill development, and reducing onboarding time, standardized work equips manufacturers with a more skilled, efficient, and adaptable workforce.
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